The purpose of this paper is to investigate the effects of ICT (information and communication technology) on the supply chain capacity of emerging markets. To achieve this we carry out a literature review to identify an empirically verifiable hypothesis before testing it with various indicators of ICT and logistics performance using regression analysis. We find that internet infrastructure and use has a positive impact on the Logistic Performance Index (LPI) while other ICT indicators linked to phone use do not have such a strong relationship with the LPIs. Although these findings are limited by the nature of the secondary data, this research offers relevant insight for managers and policy makers on understanding the link between ICT and supply chains to evaluate and improve supply chains in emerging market.
Center for Interuniversity Research and Analysis of Organizations
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