La trajectoire d’appropriation comme levier de l’utilisation des nouvelles technologies dans les organisations de soins et services aux populations

Using a scoping review and semi-structured interviews, this report focuses on the mechanisms deployed by health care and population services staff when using new technologies and describes the factors and constraints that support the appropriation of technological innovations. Thus, we present the appropriation trajectory as a three-stage process in which changes emerge through the trial and error of caregivers, patients and innovators.

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